Accessibility

The Toronto Metropolitan University Student Centre (TMU-SC) is committed to ensuring that its programs, services and facilities are accessible through an ongoing process facilitated by the Board of Directors.

The Board of Directors will ensure that the Toronto Metropolitan University Student Centre is meeting its responsibilities as outlined in the Accessibility for Ontarians with Disabilities Act (AODA), Customer Service Standards. In doing so, the Toronto Metropolitan University Student Centre adheres to the following core principles:

 

Please contact us if you require a document in an alternate format or if you require communication supports:

Telephone:  (416) 979-5250, extension 552353

Email: info@tmusc.ca

In-person: Conference Services, Toronto Metropolitan University Student Centre, SCC 102, Toronto, Ontario, M5B1E9. Please click contact us for campus maps and contact information.

The following assistive devices are available on a first come, first serve basis and upon request, to assist members/customers in accessing our goods and services:

1 Folding Wheelchair
1 Folding Walker
3 Sets of Table Risers

All three accessible devices can be signed-out at the Building Services Desk.

The purpose of the Accessibility for Ontarians with Disabilities Act (AODA) is to ensure that all Ontarians have fair and equitable access to programs and services and to improve opportunities for persons with disabilities. The Act will eventually cover all of these areas:

  • Customer Service Standards
  • Information and Communication
  • Employment
  • Transportation
  • Built Environment

According to the Customer Service Standards, the Toronto Metropolitan University Student Centre must ensure that:

  • Goods or services must be provided in a manner that respects the dignity and independence of persons with disabilities.
  • The provision of goods or services to persons with disabilities and others must be integrated unless an alternate measure is necessary, whether temporarily or on a permanent basis, to enable a person with a disability to obtain, use or benefit from the goods or services.
  • Persons with disabilities must be given an opportunity equal to that given to others to obtain, use and benefit from the goods or services

This policy and its procedures address the accessibility requirements of Regulation 429/07 Accessibility Standards for Customer Service under the Accessibility for Ontarians with Disabilities Act.

Download Here

AODA Checklist - 12.31.2014 Checklist

Thank you for visiting the Toronto Metropolitan University Student Centre. We value all of our customers and strive to meet everyone's needs.

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